Returns & Exchanges
At Wuthering Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase doesn't capture the perfect mood, our dedicated team is here to ensure your exchange or refund is handled with care.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are intact and including the packing slip provided in your confirmation email.
Ship It Back
Print the prepaid shipping label generated from our portal, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing